If you are planning to sell your dental practice, your bookkeeping should not be something you leave until the deal is underway. One of the…
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The recent British Columbia Civil Resolution Tribunal decision in Zhai v. Wang, 2025 BCCRT 1003 underscores the critical role thorough documentation plays in defending dental…
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Regulatory complaints often arise not from clear clinical failures, but from breakdowns in communication, expectations, and patient relationships. The recent decision in Leckie v. Kostirko…
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A 2025 Ontario Small Claims Court decision, Duchene v. H.S. Bedi Dentistry Professional Corporation, is an important reminder to dentists that excellent clinical work does…
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Complaints arising from routine dental hygiene visits have got to be the MOST frustrating for dentists. The care is standard and the intent is appropriate.…
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The Health Professions Appeal and Review Board’s December 2025 decision in Drake v. Mueller offers a cautionary lesson for Ontario dentists about patient privacy, informed…
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In October 2025, the Information and Privacy Commissioner of Ontario ("IPC") released Decision 309 arising from a patient complaint about a dental practice that had…
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Across the healthcare landscape, the accuracy and completeness of patient records are critical. It helps ensure the delivery of safe care, continuity of treatment, and…
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The current economic landscape is presenting multiple challenges for Canadian dentists and practice owners. With rising interest rates and inflation pushing up costs, workforce shortages…
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You’ve got a great practice, and now you want to grow. But what does growth actually mean for you?
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